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Email address used for purchase or Account

Your Lomi Serial Number is located on the bottom or back of your unit and should start with the letter ā€œLā€ followed by a series of numbers.

Enter your current shipping address should we need make a warranty claim or send any replacement items.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

In order to assist you further, either a video of the issue (at least 20 seconds long) OR (if applicable) a photo of your Lomi Earth is required.

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