In-Store/ Retail Warranty

Thanks so much for purchasing from one of our retail partners!


When purchasing from one of our partners you are covered by the standard 1 year warranty. This warranty takes effect on the date of purchase.


Please keep your receipt as proof of purchase and of having a valid warranty.

Should you encounter an issues with your unit and need to start a warranty claim with us, our agents will need to verify your warranty. 


You will also need to register your unit online in your Pela Earth account. To register, please follow this link.


If you are currently having issues with your Lomi or have questions make sure to get in touch with us!


 Full warranty details: PELA LIMITED WARRANTY

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