What Do I Do if I Can’t Access My Pela Earth Account?

Accessing your account is simple! Please visit your Pela Earth portal here to login.

If you're having trouble:

  • Try a password reset
      • Go here and follow the steps to recover your password.
      • If you receive the password reset, change and update your password.
  • If you don't receive an email in your main inbox, junk, or spam folders, then you might not be registered
      • To confirm that your account is registered, please create an account here.
      • Follow registration steps and access your account once you verify your account via email.

If you still have issues getting into your account, our customer service team is here to help! Please reach out at hello@pela.earth with the subject line “No Account Access”.

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