Do I Qualify for a Refund?

A refund in full or in part may be provided for your Lomi should the following requirements be met:

• Your Lomi is unopened and/or unused
• You are within the 30-day return timeframe (purchases on or before May 17th) 
• You are within the 14-day return timeframe (purchases after May 17th)

The return timeframe begins from the day that you received your Lomi; from the date that your Lomi was delivered to your shipping address. 

Should you wish to return your Lomi for a refund and you meet the above requirements, please contact our customer experience team at hello@pela.earth