Can I Cancel My Lomi Order?

If you've ordered your Lomi and need to cancel your order, we can definitely help!


Contact our customer experience team via this form and request an order cancellation.

Should we not receive your request in time, we have an easy returns system that you can access to self-serve here: 


While our team will endeavour to cancel this order as soon as possible, please be aware that our order allocation usually happens within the first 2 hours of the order being placed and that there may be a chance that we will be unable to stop shipments.

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