If your Lomi isn't turning on, it's often a simple matter of ensuring that your Lomi is fully plugged in. Please make sure the plug is secure in both the wall outlet and the unit. Once you've completed this, the Lomi should beep and the user interface should light up.
If this problem persists, please contact us at hello@pela.earth to talk to one of our customer service representatives so that we can solve this for you ASAP!
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