Last Update: April 18, 2024
The Lomi Food Recycling Program (“LFRP”) is operated by Open Mind Developments Corporation (“dba Lomi”). These LFRP Terms of Service (“Terms”) apply to your participation in the LFRP.
Description of LFRP
LFRP is a comprehensive service program operated by Lomi and available to customers with Active Member Status (as defined below). LFRP benefits include:
One (1) Lomi 2 in your colour of choice at no upfront cost
One (1) reusable Lomi Earth storage bin
Monthly complimentary charcoal Filter Refills
On-demand curbside pickup of Lomi Earth
Unlimited local Lomi Earth dropoff at partner locations
Active Member Status
Active Members are customers who have:
registered to the LFRP and agreed to these Terms
made uninterrupted LFRP payments
remedied any failed LFRP payments within 30 days of the failed payment
No Upfront Cost Lomi Terms
All LFRP Active Members are eligible for one (1) Lomi 2 device with no upfront cost which may be used through the duration of the program.
Should a customer cancel their LFRP program they will no longer be considered an Active Member and their Lomi 2 must be returned to OMD within 30 days. Return shipping covered by LFRP Active Member.
Reusable Storage Bucket Terms
All LFRP Active Members will receive one (1) Lomi Earth storage bucket which may be used throughout the duration of the program.
Should a customer cancel their LFRP program they will no longer be considered an Active Member and their Lomi Earth storage bucket must be returned to OMD within 30 days.
Filter Refills Terms
All LFRP Active Members are eligible for complimentary Filter Refills to a maximum of one (1) refill per month. Refill orders can be placed through the Lomi app.
Should a customer cancel their LFRP program they will no longer be considered an Active Member and immediately become ineligible for Filter Refills.
On-Demand Curbside Pickup Terms
All LFRP Active Members are eligible for on-demand curbside pickup of their Lomi Earth storage bucket. Pickup can be requested through the Lomi app.
Should a customer cancel their LFRP program they will no longer be considered an Active Member and immediately become ineligible for on-demand pickup..
Unlimited Local Dropoff Terms
All LFRP Active Members are eligible for unlimited Lomi Earth dropoff to LFRP partner locations.
LFRP partner locations may be listed via email or website.
Should a customer cancel their LFRP program they will no longer be considered an Active Member and immediately become ineligible for Lomi Earth dropoff.
Failed Payments
Failure to remedy failed LFRP payments within 30 days of the failed payment will result in customers no longer being considered an Active Member and immediately become ineligible for all LFRP benefits.
Once customers are no longer Active Members they will be ineligible to receive and/or keep the no-cost Lomi device.
Program Cancellation
Customers may cancel their LFRP program within the term without penalty, pending a return of the Lomi 2. Failure to return the Lomi 2 will result in continued monthly payments.
Once the program cancellation has been made customers will immediately become ineligible for all LFRP benefits.
Customer Acknowledgment
Lomi reserves the right to modify, terminate, or revoke the LFRP Terms in whole or in part at its sole discretion, with proper notice to LFRP Active Members.
Lomi reserves the right to change LFRP program prices at its sole discretion, in accordance with applicable laws and regulations. LFRP Active Members will be notified of such price changes through one or more of the following means: email, website or user dashboard offering clarity on updated program prices, the effective date, and any other key information.
By maintaining Active Member Status you acknowledge that you have read, understand and agree to these Terms.