When Are Pickups Scheduled For?
Pickup for the Lomi Food Recycling Program is scheduled for every Thursday between 9am & 3pm PST.
How Often is Pickup Available?
Pickup is on-demand and can be scheduled to occur up to weekly!
Scheduling your pickups is easy to do and you can do so in our Lomi App, available for Android or iOS.
How do I Update my Shipping Address if it's Wrong or Changes?
You can contact our amazing Customer experience team via this online form and they will ensure that everything is up-to-date and good to go!
What if I Don't Want Pickup? Can I just Drop off my Lomi Earth Somewhere?
Totally! You can drop off your Lomi Earth at Chickpeace Zero Waste Refillery in Kelowna whenever you'd like. However, you will still need to schedule or reschedule your pickup with us if you decide to skip a week/month. If you don't want pickup at all, you will still be charged the $20/month since the pickup is built into the price with the rest of the program in mind.