If you have a "Heating Issue" notification on your phone this could mean that there is an issue with your Lomi, this could be because your Lomi is being run in an area that is too cold (Lomi is an indoor pet!) or too hot.
Please troubleshoot this by following the steps below:
1. Perform a soft reset (hold the one button down for 10 seconds to clear the error)
2. Remove the lid from Lomi
3. Place the lid back on Lomi
Once complete, please attempt running any cycle to ensure the error light does not repeat.
If the error light repeats, please submit a request for assistance from Customer Experience for additional support.